Hotel Elite Zermatt, Zermatt
202US$
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Key details
About the Hotel
Hofmattweg 3,
Zermatt,
Switzerland,
3920,
Valais
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Choose your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Superior Queen Room
Max:
2 persons
195 sq. feet
Bed options:
1 Double bed
Heating
Balcony
room details
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Queen Room
Max:
2 persons
220 sq. feet
Bed options:
2 Single beds
Heating
Balcony
room details
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Junior Suite
Max:
4 persons
325 sq. feet
Bed options:
1 King Size Bed
Heating
Balcony
room details
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Price and Room Availability
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Getting around
Comprehensive guide to transport options for seamless travel
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
General
- No smoking on site
- Wi-Fi
- No parking
- Safe deposit box
- No pets allowed
- Security
- Baggage storage
- Ski storage
- Elevator
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Ski school
- Hiking
- Cycling
- Tennis court
- Pool tables
- Darts
Services
- Free shuttle service
- Laundry
- Tours/Ticket assistance
- Stores/Commercial services
Dining
- In-room breakfast
- Bar/ Lounge area
- Packed lunches
- Special diet menus
Children
- Cribs
- Children's buffet
Spa & Leisure
- Garden area
- Leisure/ TV room
- Spa & wellness center
- Sauna
- Steam room
- Jacuzzi
- Back massage
- Full body massage
- Foot massage
Room features
- Heating
- Mini-bar
- Sitting area
- Terrace
- Ironing facilities
Media
- Flat-screen TV
- Direct dial telephone
Room decor
- Carpeted floor
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Location
Hofmattweg 3,
Zermatt,
Switzerland,
3920,
Valais
Map view
street view
Hofmattweg 3,
Zermatt,
Switzerland,
3920,
Valais
City landmarks
ZermattSwitzerland
The Matterhorn
1.2
mi
Sunnegga
1.5
mi
Church
Kapelle Winkelmatten "Zur Heiligen Familie"
1.2
mi
Moosstrasse
Gorner Gorge
1.1
mi
Amusement & Theme Parks
Forest Fun-Park Zermatt
4200 ft
Ski Area
Wolli park for beginners Sunnegga
1.4
mi
Church
Kapelle Blatten "Maria Rosenkranzkonigin"
1.0
mi
Beach
Leisee
1.6
mi
Garden
Ricola Herb Garden
1.3
mi
Garden
Dossen Glacier Garden
2.0
mi
Church
Kapelle Riffelberg "Bruder Klaus"
2.0
mi
Zmutt Glacier
1.8
mi
Bridges
Hangebrucke
2.0
mi
Zmutt
1.8
mi
Beach
Grunsee
2.1
mi
Weiler Zmutt
Kapelle Mutt
1.8
mi
Nearby
Museums
Matterhorn Museum
1200 ft
Cemetery
Mountaineer's Cemetery
1200 ft
Church
St Peter's English Church
1000 ft
Bridges
Photopoint Kirchbrucke bridge
900 ft
Church
Parish Church of St. Mauritius
900 ft
Bahnhofstrasse
Walk of Climb
800 ft
Hinterdorfstrasse 25
Hinterdorfstrasse
600 ft
Stellisee 3920 Zermatt
Stellisee
800 ft
Hohbalmen
1400 ft
Castor Mountain
1400 ft
Seilerwiesenstrasse 9
Obere Matten playground no. 1
400 ft
Triftbachstrasse 7
Bergfuhrerdenkmal
800 ft
Murmeli Brunnen
1100 ft
Denner Partner
1700 ft
Restaurants
Take it Doner
1600 ft
Oberdorfstrasse 24
Reviews and Ratings
Reviews from guests about their experience.
80%
loved their spa retreat and can’t wait to return.
8.0/10
Great
Rooms
6.0
Location
9.0
Service
8.0
Dining
6.8
Megan
United States of America,
March
2025
5.0/10
I had a decent stay at Hotel Elite, but there were definitely some hiccups. The location was perfect and offered stunning views of the Matterhorn which made up for some of the downsides like cleanliness issues in the room. Overall, it felt overpriced for what I received, especially given the state of the amenities.
Rooms
6.0
The room had a nice balcony and a good shower, but it wasn't the contemporary style I was expecting. It was quite small for three beds, and cleanliness was lacking with a stained duvet and questionable towels upon arrival.
Service
7.0
The staff was friendly and helpful, especially at the reception. However, the service was inconsistent, as I found myself waiting for staff on several occasions, which made my experience a bit frustrating.
Location
9.0
The location was unbeatable, just a few minutes from the train station and in the heart of Zermatt. It felt really convenient to be close to shops and restaurants, yet surprisingly quiet.
Dining
7.0
Breakfast had the basics like bread, cheese, and cereals, which was decent but didn’t really stand out compared to other places I’ve stayed. It was more than adequate, making it a good start to my day, though.
Facilities
6.0
The hotel had some useful features like ski storage with boot warmers, which I appreciated after a day on the slopes. However, the overall facilities felt more basic than I expected for the price.
Gary
United States of America,
February
2025
5.8/10
My stay at Hotel Elite was quite the mixed bag. while the location was unbeatable and the views of the Matterhorn were stunning, my room didn’t live up to the contemporary style advertised. The rates were higher than expected due to a local event, and I definitely expected more for the price I paid. However, I appreciated the helpful staff and the cozy atmosphere they created.
Rooms
6.0
The room I received didn't match the contemporary style advertised. it felt more like a basic motel rather than a 3-star hotel. The cleanliness was commendable, but I was disappointed with the outdated decor and lack of certain amenities.
Service
8.0
The hotel staff was really accommodating. they were friendly and made efforts to help when I had an issue with my ski boots being taken by another guest. They also provided useful local insights, which I appreciated.
Location
9.0
I loved the location! It was just a short walk from the train station and close to restaurants and shops. truly perfect for wandering around Zermatt. Getting to ski lifts was very convenient too.
Dining
7.0
Breakfast was decent. while it wasn't extensive, I enjoyed the basics offered. The staff could make eggs upon request, which added a nice touch, but overall, I expected a broader selection for the price point.
Facilities
7.0
The hotel had a nice sauna and ski storage with boot warmers. though it was a bit lacking in other facilities. Having laundry services and tour assistance was a plus, but I felt some amenities were missing to boost my overall experience.
Louis
United States of America,
February
2025
6.8/10
My stay at Hotel Elite was quite nice. The location near the train station made it convenient for exploring Zermatt, and the views of the Matterhorn from my room were amazing. However, the furnishings felt a bit dated, and the breakfast selection, while decent, could have been more varied.
Rooms
7.0
I appreciated having a charming little balcony with a table, perfect for enjoying the fresh mountain air. The room was comfortable and clean, but I wish the decor was more contemporary, as what was advertised didn’t quite match the reality.
Service
9.0
The staff, especially Marianne and Annalena, were amazing at making me feel welcomed and quickly helping with any questions I had. They even offered a discount during my extended stay due to flight cancellations.
Location
8.0
Being so close to the train station and within walking distance of downtown was a major plus. However, noise from a bar nearby was a slight downside. It’s a vibrant area that’s perfect for exploring and getting to the ski lifts.
Dining
7.0
Breakfast had some nice touches, such as fresh bread and options for made-to-order eggs, though the variety was somewhat limited. Overall, it was a pleasant start to the day.
Facilities
6.0
The hotel offered useful amenities, including ski storage and a lovely area to relax, but overall the facilities felt a bit basic for the cost.
Carol
United States of America,
December
2024
5.4/10
I had a mixed experience at Hotel Elite. The location was fantastic, just a short walk from the train station and close to local shops and restaurants. However, my room did not match the modern style depicted online, leading to some disappointment. While the staff were friendly and accommodating, I found the breakfast to be quite basic and the noise levels from other guests were bothersome at times.
Rooms
5.0
The room I stayed in lacked the contemporary feel I expected from the hotel’s online photos. It was clean, but felt more like a hostel than a 3-star hotel. I appreciated the view from my room, which included a nice balcony, but I was hoping for a more stylish and updated atmosphere.
Service
7.0
The staff, especially Tamara, were truly friendly and helpful during my stay. They assisted with my luggage and made recommendations for activities around Zermatt, which was great. I felt welcomed, although there were times I noticed a lack of staff present, especially during busy hours.
Location
9.0
The location of Hotel Elite is amazing, just a 5-minute walk from the train station and in the heart of Zermatt. It made exploring the town incredibly easy! I loved being within walking distance to all the shops and restaurants, which made my stay very convenient.
Dining
6.0
Breakfast was decent but limited. There were some breads, cold meats, and cheeses, and you could request eggs, but I was hoping for a bit more variety, especially considering the region's reputation for good food. It served its purpose, but I think there’s room for improvement.
Facilities
6.0
The hotel offered basic amenities like ski storage and boot warmers, which are essential for ski trips. However, facilities like the sauna could use clearer hygiene guidelines, as I noticed some guests not adhering to expected rules. Overall, the facilities were okay but not really good.
Lawrence
United States of America,
December
2024
7.2/10
I had a mixed experience at Hotel Elite. The location was fantastic, just a short walk from the train station. However, I found the room not as contemporary as I hoped, and the cleanliness left something to be desired. On the plus side, the staff was incredibly friendly and attentive, making me feel welcomed during my stay.
Rooms
6.0
While my room had lovely views of the Matterhorn, it didn't quite match the contemporary style advertised. It was generally clean, but there were some issues with the duvet and towels.
Service
9.0
The service was a highlight; the staff, especially Tamara and the receptionists, were warm, welcoming, and very helpful. They made an effort to accommodate my requests and eased my worries during my stay.
Location
10.0
The hotel's location is perfect for accessing ski lifts and local restaurants. It's conveniently close to the train station and within walking distance of various attractions in Zermatt.
Dining
7.0
Breakfast was basic but satisfactory, featuring European staples like yogurt and meats. The dining area had a nice atmosphere, and the staff there were very pleasant.
Facilities
6.0
Facilities like ski storage with boot warmers were convenient, and the wellness area was a nice touch, although I encountered some cleanliness issues there.
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